Customer Support QA Review
PR-026
Page 1 of 1
Employee
Employee Name
Employee ID
Department
Role
Review
Reviewer Name
Review Period
Review Date
Ticket Sample
Ticket #
Accuracy
Tone
Resolution
Overall QA Score
1
(worst)
2
3
4
5
(best)
Comments
Reviewer Comments Details
Reviewer Signature
Date
Confidential · Acme Corporation HR
PR-026 · Customer Support QA Review · Page 1 of 1