Auto-silence flapping alerts
An alert that fires and resolves 4× in 10 minutes gets grouped and muted with one summary line. On-call sleep is a feature now.
No vision deck. Here's what we shipped in the last six weeks — this pace is the product.
An alert that fires and resolves 4× in 10 minutes gets grouped and muted with one summary line. On-call sleep is a feature now.
Every page, ack, deploy, and Slack thread lands on the incident timeline automatically. You add the thinking; we did the typing.
Test the whole on-call chain at 2 PM instead of discovering the typo at 2 AM. Found a dead phone number in 31% of first runs.
Plain-language templates with enforced honesty: no “degraded performance” without saying what's degraded, for whom.