HARBOR
Impact Report
Impact Report

Every number
is a person.

A year of work, told through the people behind it.

12,400
People served
3,200
Headline metric
Donors
Prepared for
01 / 20
The problem

It is easy to count dollars — and hard to count the lives they quietly change.

community development teams feel it every week: the status quo scales cost, not outcomes. There is no clean upgrade path — only rip-and-replace.

02 / 20
Market
01
12,400
People served
02
89¢
Of each dollar to programs
03
31
Communities

Bottom-up, the reachable market clears a nine-figure ceiling before expansion.

03 / 20
[ FULL-BLEED · community development hero image ]

Home,
found.

04 / 20
How it works
STEP 01
Connect
Map the whole community development surface in under an hour. No migration.
→
STEP 02
HARBOR core
Golden paths become policy, enforced at runtime.
→
STEP 03
Deliver
Teams self-serve safely with audit and rollback for free.
05 / 20
The product

One surface your whole donors lives in.

01
Live graph
Every dependency, owner, and cost in real time.
02
Policy-as-code
Guardrails that block bad changes automatically.
03
Attribution
Every dollar tied to a team and a decision.
[ product UI screenshot ]
06 / 20
Traction

People served, last 8 quarters

3,200
+193% YoY
25
50
75
100
149
187
220
256
302
378
461
541
Q3·24Q4·24Q1·25Q2·25Q3·25Q4·25Q1·26Q2·26
07 / 20
Why now

Three forces converging

01
01

Demand

community development budgets are shifting from headcount to platform.

02
02

Technology

The primitives finally exist to do this at the edge.

03
03

Distribution

A bottom-up motion the incumbents can’t run.

08 / 20
Adoption

Active accounts

M1M3M6M9M12M15M18
actualguide
09 / 20
Landscape
HARBOR
Legacy A
Point tool B
DIY
Breadth → ↑ Depth
10 / 20
Two
Part Two

The proof.

Outcomes, reach, and how your gift was spent.

11 / 20
Detail

Unit economics

This yearLast yearYoY
Revenue541378+48%
Gross margin78%71%+7 pts
Net retention134%119%+15 pts
Payback11 mo17 mo−6 mo
12 / 20
Where it goes

Use of funds

01
Engineering & product49%
02
Go-to-market36%
03
Operations & reserve15%
13 / 20
Cohorts

Retention by cohort

M0
M3
M6
M9
M12
Jan
100
88
79
72
68
Apr
100
90
82
76
—
Jul
100
91
85
—
—
Oct
100
93
—
—
—
LOWHIGH
14 / 20
Roadmap

The next 18 months

Now → Q2
Land
Own the community development beachhead with a self-serve motion.
Q3 → Q4
Expand
Enterprise controls, SSO, and the partner program.
2027
Platform
Open the API and the marketplace.
15 / 20
“
In their words

“Every number in this report is a person we met.”

G. Adeyemi
Executive Director
16 / 20
Revenue mix

Where the money comes from

0100%
49%
36%
15%
Platform 49%
Services 36%
Marketplace 15%
17 / 20
Team

Built by operators

[ photo ]
G. Adeyemi
Co-founder & CEO
[ photo ]
A. Rivera
Co-founder & CTO
[ photo ]
M. Osei
VP Product
[ photo ]
L. Chen
VP Revenue
18 / 20
In one number
3,200

families moved from crisis into stable, permanent housing this year.

19 / 20
HARBOR

Every number is a person.

harborfoundation.org/give
[ QR ]
20 / 20